Privacy Policy
Effective Date: March 30, 2025 ยท Last Updated: March 30, 2025
Overview
SKUFLO LLC ("Skuflo," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at skuflo.co or use our supply chain management platform and related services (collectively, the "Services").
Please read this policy carefully. By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Services.
Information We Collect
Information You Provide Directly
We collect information you voluntarily provide when you:
- Fill out a contact or inquiry form on our website
- Request a product demo or sales consultation
- Register for or use our platform as a customer
- Subscribe to our newsletter or marketing communications
- Communicate with our support or sales team
This information may include your name, email address, phone number, company name, job title, and any details you include in messages to us.
Information Collected Automatically
When you visit our website, we automatically collect certain technical information, including:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Pages visited, time spent, and navigation paths
- Referring URLs and search terms
- Device identifiers and session data
Information from Third Parties
We may receive information about you from third-party services such as analytics providers, advertising networks, and business partners, which we combine with information we already hold about you.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Schedule and conduct product demonstrations
- Provide, operate, and improve our Services
- Send transactional communications (e.g., booking confirmations)
- Send marketing communications where you have given consent or where we have a legitimate interest
- Analyse usage trends to improve website performance and user experience
- Comply with legal obligations and enforce our agreements
- Detect and prevent fraud, abuse, or security incidents
We will not use your personal information for purposes incompatible with those described above without first obtaining your consent.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we securely delete or anonymise it.
Contact form submissions and lead data are retained for up to 3 years from the date of submission, or until you request deletion, whichever is earlier.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to certain exceptions.
- Opt-Out: Opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly.
- Data Portability: Request a machine-readable copy of your data where technically feasible.
- Restriction: Request that we restrict processing of your data in certain circumstances.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.
Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or alteration. These measures include encryption in transit (TLS), access controls, and regular security reviews.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Children's Privacy
Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us: